Firefox update 3.6.4 hanging paused win 7 as admin

Problem:

I have the same problem as at http://support.mozilla.com/en-US/forum/1/629710?s=firefox+3.6.4+update+stuck+on+paused&as=s except it refers to 3.6.4 and I am on Win 7 as admin. I was set to be notified of updates, was notified and acepted but it stopped. Now I get the issue of pause at connecting to update server and resume is greyed out. Can I put a screenshot here? Do not want to reinstall. If download 3.6.4 manually can I install over the previous version?

Solution:

I solved this by turning off tamper protection in NAV 2010. The Firefox immedately updated. I understand virus scanners/anti spyware program like spybot and SpySweeper can interfere with updates. Also Comodo AV. It seems to me that nything that protects over all system setting is worth looking at. I am not an expert. Do not forget to turn back on anything turned off to allow update

Muhammad Faridul Islam is an entrepreneur, web developer, and IT Consultant. Besides his profession, he also writes a blog here.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.